Skip to main content

Unibox Overview

How to manage conversations at scale with Aimfox

Bozidar Nikolic avatar
Written by Bozidar Nikolic
Updated over 2 weeks ago

The Unibox is a central inbox inside your Aimfox workspace that consolidates all LinkedIn conversations across your connected accounts, giving you a unified, streamlined messaging experience. It is available to all users, both on free and paid plans.

How does the Unibox work?

The Unibox lets you manage LinkedIn outreach by displaying all your conversations in one place, without the need to switch between multiple tabs and accounts.

It has full integration with Aimfox' LeadsCRM, a filterable database of all your LinkedIn contacts, across connected accounts. You can seamlessly use many of LeadsCRM's features directly in the Unibox.

Filtering Conversations

The Unibox comes equipped with powerful filtering options. You can filter conversations by:

  • LinkedIn account - Only view messages from specific accounts

  • Campaign source - Only show conversations started through a specific Aimfox campaign

  • Lead labels - Filter leads based on labels you’ve assigned

These filters are especially useful when managing multiple profiles or targeting different audiences through campaigns 🎯.

Notes and Labels

When you're chatting with a lead, you can easily:

  • Leave internal notes on their lead page

  • Add or remove labels

These features make collaboration easier and help you keep track of valuable insights or actionable next steps πŸ’¬.

Privacy and Workspace roles

For teams working with multiple LinkedIn accounts, the Unibox includes privacy controls which are tied to workspace roles.

Restricted roles:

  • Member – Campaign Unibox

  • Admin – Campaign Unibox

Users with these roles can only see conversations initiated through Aimfox campaigns. They cannot access:

  • Private conversations from the connected LinkedIn account

  • Older conversations not linked to a campaign

This ensures that SDR teams can connect their accounts without sharing unrelated or personal messages πŸ”’.

All other workspace roles currently have access to conversations from all connected LinkedIn accounts. Role-based privacy is determined solely by whether the conversation was initiated through an Aimfox campaign.

Summary

The Unibox makes managing LinkedIn outreach easier by:

  • Consolidating chats across accounts

  • Integrating with LeadsCRM for full context

  • Offering filters, notes, and labels for better tracking

  • Enforcing privacy for campaign-only access when needed

Did this answer your question?