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Managing your Subscription

Cancellations, Reactivations, Invoices, and more

Bozidar Nikolic avatar
Written by Bozidar Nikolic
Updated over 3 weeks ago

Managing your Aimfox subscription can be done directly through your dashboard, under Workspace Settings > Billing

While all Aimfox users get a 7 days free trial with unlimited access to the platform and all included features, after the trial period passes, Outreach requires a paid subscription to access. Outreach subscriptions have a variable cost, and are charged per number of Outreach seats included in your subscription. In addition to the Outreach seat now you may choose to scale your business with a Outreach Avatar as well.

Get the latest information on our plans and prices here: https://aimfox.com/pricing/

The Billing page holds all relevant information and options regarding your billing and subscription, including:

  • Your subscription status

  • Next billing date

  • Billing amount

  • Currently added Billing Method

  • Editing the Billing Method

  • The option to Upgrade, Downgrade, or Cancel your subscription

Subscription status

Subscriptions can be 7 day free trial, Active, Inactive, Scheduled change, Scheduled cancelation.

Trial subscriptions do not automatically renew and become Active at the end of your trial period if a payment method isn't added. The subscription is canceled, and you may reactivate it by choosing a plan and adding a payment method.

If a payment method is added before the trial period is over, the subscription automatically renews with the trial end day becoming your subscriptions billings cycle first day.

Active Subscriptions renew automatically, but can be cancelled at any time. Cancelling a subscription switches it to a scheduled cancelation, which lets you keep all of the benefits until your next billing date, at which point your subscription will cancel.

Once you cancel a subscription and can be reactivated at any time. Reactivating a subscription will require adding a valid billing method.

Managing your subscription

You can change your LinkedIn Outreach subscription at any time, in your Workspace Settings > Billing.

This includes Upgrading, Downgrading, Cancelling or Reactivating your subscription.

  • Change the number of seats or avatars by clicking Manage Subscription

    • Adding more seats/avatars immediately upgrades your subscription

    • Removing seats is a scheduled action, and takes effect on your next billing date

    • Removing avatars can only be done by contacting support

  • If you downgrade your subscription to 0 seats, it will be scheduled for cancelation, you may still use the platform until the last day of your billing period

Managing Invoices

Your invoices can be found right next door in the Invoices tab. There, you can check your invoice status, amount and also download your invoices in .pdf format.

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